Merlon's Systems Status
All Systems Operational

About This Site

This is Merlon's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Merlon, don't hesitate to get in touch with us at contact@merlon.ai and we'll get back to you as soon as we can.

Merlon Web Application Operational
90 days ago
100.0 % uptime
Today
Merlon API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 26, 2021

No incidents reported today.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - The issue has been fixed and all services are back online and fully operational.

If you have any questions, please feel free to reach out directly to support@merlon.ai
Feb 23, 12:19 EST
Monitoring - Merlon team has just fixed the issue causing the email services outage. We are verifying the fix and monitoring the systems.
Feb 23, 12:17 EST
Identified - Merlon team has identified the root cause of the issue and is working on the fix. We will provide additional update soon.

If you have any questions, please feel free to reach out directly to support@merlon.ai.
Feb 23, 11:17 EST
Investigating - Merlon application is currently experiencing email services outage. The outage impacts ability of our systems to send out emails (incl. sign up and password reset emails). Other components of our application are fully operational and work as expected.

Our team is currently fixing the issue and will provide additional update.

If you have any questions, please feel free to reach out directly to support@merlon.ai.
Feb 23, 10:35 EST
Completed - The service has been upgraded. If you have any questions, please feel free to reach out to support@merlon.ai
Feb 23, 12:16 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 23, 12:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:10 EST
Scheduled - The purpose of this maintenance is to upgrade the service and to ensure we are delivering the best product for our customers. If you have any questions, please feel free to reach out to support@merlon.ai
Feb 23, 11:55 EST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Completed - The service has been upgraded. If you have any questions, please feel free to reach out to support@merlon.ai
Feb 16, 05:14 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 16, 05:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:06 EST
Scheduled - The purpose of this maintenance is to upgrade the service and to ensure we are delivering the best product for our customers. If you have any questions, please feel free to reach out to support@merlon.ai
Feb 16, 04:36 EST
Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.